7-Day Refund Policy

Last updated: September 28, 2026

Satisfaction Guarantee

At 4k Ott IPTV, your complete satisfaction is our primary priority. We provide a full 7-Day Money-Back Guarantee on all subscription plans from the moment of your initial payment.

Eligibility Criteria

You qualify for a complete 100% refund if:

• Our service is technologically incompatible with your device and our support team cannot resolve it.
• You experience confirmed server downtime preventing access to channels.
• You did not receive your activation credentials after payment.

How to Claim a Refund

Simply message our WhatsApp support team at +33 6 44 65 52 57 or email [email protected] with your order email and name. Refunds are initiated within 48 business hours back to your original payment method.